Privacy Policy

Effective Date: 11/27/2024

At ALF Plumbing Inc. ("we," "our," "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website alfplumbingco.com ("Site") or use our plumbing services.

By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide

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Contact Information: Your name, phone number, email address, and mailing address when you fill out forms or contact us through our website.

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Service Information: Information about plumbing services you request, including service addresses, issues with your plumbing, and related details.

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Payment Information: Payment details such as credit card numbers or billing information, when you make a purchase or pay for services.

B. Information We Automatically Collect

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Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar technologies to track activity on our site and improve your experience. Cookies help us understand usage patterns, personalize content, and remember preferences.

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Usage Data: We may automatically collect information about your device, IP address, browser type, and how you interact with our site (e.g., pages viewed, time spent on the site).

2. How We Use Your Information

We use your information for the following purposes:

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Providing Services: To schedule plumbing services, process payments, and communicate with you about your plumbing needs.

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Customer Support: To respond to your inquiries, provide customer support, and address any concerns.

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Marketing and Communications: To send promotional emails or messages about services, discounts, and special offers. You can opt out at any time. Customers can always reply "STOP" to the text messages to stop receiving text messages. ALF Plumbing will not sell your phone number for marketing or for affiliate marketing.

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Improving Our Services: To analyze and improve the functionality of our website and the quality of our plumbing services.

3. How We Share Your Information

We may share your information with:

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Service Providers: Third-party vendors who help us with billing, payment processing, website hosting, or email marketing services. These providers are obligated to protect your data and may only use it for the purposes we specify.

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Legal Compliance: If required by law, we may disclose your information in response to legal requests, such as subpoenas, court orders, or other legal processes.

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Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

5. Your Rights and Choices

A. Access and Deletion

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to or deletion of their personal data. You may request the following:

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Access to the personal information we hold about you.

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Deletion of your personal information (subject to certain exceptions).

To make a request, please contact us using the details below.

B. Opt-Out of Marketing Communications

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email we send you or by contacting us directly. If we are sending out marketing text messages and you no longer wish to receive them you can reply "STOP".

C. Do Not Track Signals

Our website does not respond to "Do Not Track" signals from your browser. However, you can disable cookies through your browser settings.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of information transmitted through our website.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ALF Plumbing Inc.
Email: alfplumbingco@gmail.com
Phone: 559-785-1253
Address: 5096 N. Blythe Ave #120 Fresno Ca 93722